GENERAL TERMS AND CONDITIONS OF THE LEASE AGREEMENT

1.       Under this contract, the lessor (MARTI) provides a vehicle or vehicles requested by the lessee at different times during the period of this contract, under the conditions of this contract. The lessee has rented the vehicle and accepted the general terms of the rental contract.

2.      This contract is indefinite and will remain in effect unless canceled by either party.

3.      The lessee has the right to request the rental of the vehicle at different times during the rental period in accordance with the terms of this contract.

4.     An individual rental contract will be signed separately for each rental request, and in case there are no provisions in the individual rental contract regarding a certain matter, the terms specified in this contract will be valid.

5.      Individuals aged 22 and holding a valid driver's license for one year can benefit from car rental services for the ECONOMY and ECONOMY PLUS categories. For the MIDDLE category, the driver must be 22 years old and have a valid driver's license for two years. For the MIDDLE PLUS and LUX categories, as well as SUVs, the driver must be 27 years old and have a valid driver's license for two years. For the LUX PLUS category, the driver must be 27 years old and have a valid driver's license for three years. Individuals meeting these conditions can benefit from the car rental services provided by MARTI.

6.     The lessee must comply with the highway traffic law and regulations related to highway traffic laws and the applicable laws. In case of violation of the use of the vehicle according to laws and regulations, the lessee is responsible for the costs (fines, vehicle impoundment, vehicle withdrawal, etc.).

7.      The lessee is responsible for criminal penalties and their consequences (traffic fines, impoundment of the rented vehicle, withdrawal of the vehicle, damages and losses resulting from the rented vehicle, and other expenses related to the accident) resulting from accidents that are a result of violating traffic rules on highways, or all consequences resulting from violating the systems and laws followed in the Republic of Turkey.

8.     The minimum rental period is 3 days (72 hours). In case of renting for shorter periods, the daily rate will be applied. In case of delay, a full-day fee will be applied if the delay period exceeds 4 hours.

9.     The lessee shall return and deliver the vehicle on the specified day. The lessee must contact Martı and obtain approval for all extensions. In case of extension without approval, extensions made by the lessee illegally will not be accepted by the relevant parties.

10.  At the beginning of the rental, car users must present their driving licenses and credit cards that are usable in case of payment by credit card. Payments are made in cash / by bank transfer / by a valid credit card at the beginning of the rental.

11.    At the beginning of the rental period, a temporary reservation/security process will be applied with a variable amount on the lessee's credit card or collected in cash/by bank transfer/electronic transfer as a guarantee depending on the car category. If the rental period continues for more than one month, the reserved/security amount equals the value of the monthly rent. The lessee agrees in advance not to object to the collection of amounts from the reservation/security or the cash security amount related to additional days' rent, fuel shortage, damages, traffic fines, HGS traffic fees, bridge crossing fees, and other amounts related to the rent. Regarding traffic violation transactions.

12.   All cars at MARTI are covered by comprehensive insurance with an exemption deductible (MUAFİYETLİ KASKO) up to 12,000 Turkish Lira. The customer bears all damages resulting from the accident that exceed the agreed-upon exemption value, which is 12,000 Turkish Lira. In addition, the customer is committed to bearing the rental fee for the entire period of the car's maintenance, including all material and moral compensations within these conditions. Therefore, in case of a traffic accident, an officially recognized and documented traffic report must be requested, proving the occurrence of the accident. This report should include details of both parties involved in the accident, location, time, and all relevant photos. Other conditions include the absence of alcohol in the driver, the driver being the same person who signed the rental contract, and no violation of any other legal procedures. Consequently, no financial amount will be requested from the lessee for these damages. In case of any discrepancy in this information, the insurance will be considered invalid.

13.    In case the lessee requests, the following additional insurances can be purchased to expand the coverage:

• F.K FULL KASKO: If the lessee purchases this insurance package, in case of an accident, a recognized and documented traffic report proving the occurrence of the accident must be requested. It includes details of both parties involved in the accident, location, time, and all relevant photos. Other conditions include the absence of alcohol in the driver, the driver being the same person who signed the rental contract, and no violation of any other legal procedures. Consequently, no financial amount will be requested from the lessee for these damages. In case of any discrepancy in this information, the insurance package will be considered invalid.
• S.K SAĞLAM KASKO: If the lessee purchases this insurance package, it covers damages to the structure, tires, and glass without the need for a police report, minutes, or any notice, up to the amount of 4,000 Turkish Lira. Any excess damage beyond 4,000 Turkish Lira will be charged. The amount to be collected is calculated by adding the parking fee for the repair period to the damage amount.
• S.S.K SÜPER SAĞLAM KASKO: If the lessee purchases this insurance package, it covers damages to the structure, tires, and glass without the need for a police report, minutes, or any notice, up to the amount of 12,000 Turkish Lira. Any excess damage beyond 12,000 Turkish Lira will be charged. The amount to be collected is calculated by adding the parking fee for the repair period to the damage amount.

14.  In case of damage or malfunction in the rented car, the lessee is responsible for the transport of the car to the authorized maintenance agent in a safe manner without exceeding its damage. Assistance will be obtained from MARTI offices or MARTI customer service during the car transfer process. MARTI will bear the responsibility and costs for all damages resulting from technical and mechanical malfunctions.

15.   The lessee must return and deliver the car in its original condition to the MARTI office in the city where the car was rented or to another specified location on the front page, on the specified date and time at the beginning, as per the lessor's request.

16.   The lessee is responsible for paying the following at the lessor's request:

• The daily rental value and/or the kilometer value according to the amounts specified on the front page for the period the car was used or the distance traveled. The distance traveled by the car is determined by reading the odometer in the car. In case of odometer malfunction, the kilometer value is calculated based on the distance specified on the map according to the readings of the tracking device on the car.
• Insurance fees and other fees agreed upon and specified in the rental contract.
• One-way fees determined by the lessor in case of delivering the car to a location different from the company's offices and branches.
• Fees for all traffic violations, parking fines, and any other taxes or court expenses arising from the lessee's use of the car or any other driver or accidents caused by the lessee or the unavailability of the car for rent, except for errors attributable to the lessor. or compensation expenses required from other parties in traffic accidents.
• The lessee is responsible for paying the costs of repairing damages that occur to the car as a result of collision or overturning, including the lessor's costs and material and moral compensations that must be paid to third parties. The lessee acknowledges that they received the car in good and sound condition mechanically and structurally (except as stated in the rental contract and the car delivery form). Based on the errors caused by the lessee due to misuse, negligence, or non-compliance with traffic insurance laws, the lessee agrees to pay all damages and losses, including any claims for material or moral compensation from third parties, including damages that occur due to improper use of the car or continued use when the warning indicator is on, or using it after it has sustained damage from the bottom or failing to report necessary maintenance during the rental period.
• The lessee must provide accurate identification information and a valid driving license for the person who will use the car other than the lessor at the beginning of the rental, and daily additional driver fees must be paid. If this condition is not complied with, the taken insurances are not considered valid, and the lessee and other users are responsible for all damages.
• In case of returning the car with insufficient fuel, the missing fuel will be refilled at MARTI offices, and the cost of the missing fuel will be collected from the lessee. If traffic fines related to the rental period are not paid at the end, they will be collected from the lessee. Traffic fines that were not specified initially will be deducted from the credit card presented by the lessee after notification. In cities where there are no MARTI offices for delivery and pickup, fees will be collected based on the distance from the nearest MARTI office specified by the lessor. If the car is picked up in a city other than the one it was rented from, one-way fees will be applied according to the pricing schedule for rentals of less than 4 days. The lessor's expenses during the collection of payments due from the lessee according to this agreement.
• In case of payment by credit card, the lessee cannot object to the completion and collection of credit card receipts obtained as a guarantee in rental contracts.

17.   The lessee agrees to bear the responsibility for damages and expenses related to the car in the event of damage according to the following conditions, despite the coverage of standard insurance and compulsory insurance provided by MARTI:

• If the lessee is under the influence of alcohol or drugs during the occurrence of the accident.
• In case of exceeding the legal speed limit or any indication in the accident determination form that the accident occurred due to speed.
• The material liability for third parties and the material damages suffered by passengers inside the car and treatment costs are limited to the compulsory insurance limits for the vehicle, and all other responsibilities and liabilities, including moral damages, are the sole responsibility of the lessee.
• In case of damage to tires or damage to tires or rims (in case of not purchasing S.K - S.S.K insurance).
• Loss of the wheel cover and spare wheel (in case of not purchasing S.K - S.S.K insurance).
• Damage to the car plate or internal car equipment.
• Any damages and losses not covered by the insurances.

18.  The lessee must pay the specified fees upon car delivery and settle additional costs at the end of the rental period through credit cards, bank transfers, or cash. For customers with a current account, they must pay any outstanding amounts in cash or through the bank after the invoice is issued. If the due amount is not paid on time according to the rental terms, the lessee agrees, declares, and undertakes that the due amounts will become payable from the invoice date at a rate of 15% (fifteen percent) as late interest, without the need for any warning or notice. The lessee also agrees that MARTI has the right to take precautionary or reserve measures in case of a request without any guarantee from the lessee, in accordance with legal requirements.

19.   The car must not be used in the following ways:

• Transporting passengers or goods for a fee, whether visible or hidden.
• Towing or pushing any vehicle, transporting materials contrary to customs laws and other laws.
• Using the car under the influence of alcohol (including alcohol use without exceeding the legal limit set by the law, for example, between 0 and 0.30 promille) and/or drugs, in car sports (races, speed, rally, endurance, speed tests, etc.).
• Using the car on closed or inappropriate roads.
• Loading goods in a way that exceeds the car's capacity and loading in a way that causes damage to the car.
• Transporting a large number of passengers exceeding the car's capacity.
• Using the car in conditions unsuitable for the car's structure (swamp, fields, riverbeds, etc.).
• Using the car by another person other than the lessee (please note that registering the person who will drive the car as an additional driver is required in advance, however, the person using the car remains criminally responsible for contract obligations).

20.The lessee bears the costs of all damages resulting from that and all expenses and compensations resulting from accidents.

21.   In case of any damage to the rented car, a tracking fee of 5% of the damage value will be collected from the lessee. When the car is not in use by the lessee, precautions must be taken to prevent possible traffic accidents or theft. The lessee must secure the car in a safe place by properly locking the doors and not leaving the license in the car. In case of car theft, the lessee must deliver the car key and license to the nearest MARTI office within 24 hours of the incident after notifying the relevant authorities. In case these precautions are not taken or exceeded, leading to car theft, the lessee agrees to pay the value of the car and any other losses.

22.  In the case of transporting goods or passengers using the car, the lessee bears exclusive responsibility for any damage or loss that may be incurred by money or passengers.

23. In the event of an accident resulting in material damage, death, or injury to others, the lessee must immediately inform the police, local authorities, and MARTI. The lessee must specify the causes and details of the accident and provide the required reports. If the lessee is cleared of charges and no deficiency in performance is identified, the car can be replaced with another car if available, or according to the insurance conditions purchased by the customer.

24.MARTI has the right to change the car given to the lessee if it is not suitable for use due to accidents, emergency maintenance, or other reasons. The car will be replaced with another car with similar specifications as soon as possible.

25. If any damage to the car is covered by the insurance company, the lessee is obliged to complete the documents and procedures and submit them. The lease contract will continue to be effective based on the daily rental rate until the documents and procedures are completed.

26. After receiving the vehicle from the lessee, the lessor is not responsible for any remaining items and belongings inside the car. The lessee must regularly maintain the car according to the instructions in the car manual. In case of presenting invoices related to services performed with MARTI 's approval at authorized centers, the costs of these services will be deducted from the lessee's debts, and the remaining amount will be paid to the lessee. In case of a breakdown in the car, the lessor will park the car in a safe place and inform MARTI's customer service representative.

27. Repair costs are only accepted if approved in advance by MARTI offices. MARTI is not responsible for the loss or damage of items and materials in the vehicle during its receipt. When the contract period ends, the lessee acknowledges that the contract has ended without the need for any warning and that the failure to return the car after the contract ends for any reason constitutes a crime according to criminal law. The lessee acknowledges that they will not be able to benefit from any insurance coverage or legal guarantee regarding damages and liabilities if the car is used by the lessee or an additional driver outside the rental period and/or in a manner contrary to the law, and that no additional notice will be issued on these matters.

28. After the expiration of the lease period, the lessee is not entitled to unilaterally extend the lease period. If the lessee wishes to extend the lease period, written approval must be obtained from the lessor to extend the lease period, or the lessee must agree to the new car that will be offered to them. If the lessor refuses the lessee's request to extend the lease period under any circumstances and according to any condition, when the specified period in this contract ends, the lessee shall return the rented car to one of the official branches specified by the lessor or to another address notified in writing by the lessor.

29. Lease extensions will be subject to the terms of this contract even if a new lease contract is not signed. The lessee acknowledges that failure to return the car after the end of the lease period constitutes a crime according to the provisions of criminal law, and agrees not to detain the car outside the lease period. The lessee acknowledges and declares that they will not benefit from insurance, guarantees, and legal rights after the end of the lease period and/or during the use of the car in a manner contrary to the law.

30. In case of non-compliance by the lessee with any clause in this contract, especially failure to deliver the car on the specified date, the lessee acknowledges MARTI 's right to immediately repossess the car wherever it is, without the need for prior notice. The lessee shall bear the costs of damages and expenses that may arise during the repossession of the car by MARTI. The lessee acknowledges that after the end of the contract period, there will be no need for any notice that the contract has ended and that failure to return the car after the contract ends constitutes a crime according to the provisions of criminal law. The lessee acknowledges that they will not benefit from any insurance, guarantee, or legal right in case the car is used outside the lease period or by the lessee or an additional driver in a manner contrary to the law, in terms of damages and liabilities, and that no further notice will be issued regarding these matters.

31.    The lessor has the right to terminate this contract unilaterally at any time through a notice sent to the lessee via email, fax, WhatsApp messages, or SMS.

32. The rental terms mentioned in the information booklets printed by the lessor and provided to the customer at the beginning of the rental process are accepted and considered an integral part of this contract and are not mentioned herein.

33. Kilometer limits apply to vehicle usage as specified in rental contracts or on the company's official website, and in case of exceeding the kilometer limit, fees will be imposed according to the amounts specified within the agreement or according to what is stated on the official website.

34.The lessee is aware that the car/cars rented under this contract contain systems that allow for geographical location identification, including vehicle tracking systems and other systems, and acknowledges, declares, and undertakes to accept this without any exceptions.

35. The parties agree that the documents, records, data, and computer records belonging to the lessor alone constitute true, binding, and conclusive evidence in case of any disputes arising from this contract, and they agree that they cannot be replaced by other evidence, and even if presented, they will not be taken into consideration.

36. Any disputes arising from this contract shall be settled judicially in accordance with Turkish laws and by the courts and enforcement offices in Istanbul.