Our Services

1-    Additional Driver:

MARTI offers an additional driver service as part of its rental options, allowing you to add another person to the rental agreement. The additional driver has the legal right to drive the car throughout the rental period, in exchange for paying additional fees that can be requested through the website or by contacting customer service representatives. This service provides customers with extra flexibility, ensuring a more comfortable journey. The insurance provided with the additional driver service covers both drivers in case of accidents, providing an additional layer of protection and safety for all parties involved in the trip.

2-    Baby chair

The baby chair service is part of MARTI's commitment to compliance with laws and ensuring the highest level of safety during your journey. According to legal regulations, the use of baby chairs is mandatory for children and infants whose ages and weights fall below the specified limits while riding in the car. MARTI provides this service for a nominal fee to ensure the safety and comfort of children during your trip. You can easily request this service during the rental process, allowing your children to enjoy a safe travel experience. The use of child seats enables you to comply with laws and regulations, ensuring the protection of your little ones during your journey with us.

3-   Mobile Internet (WiFi):

MARTI offers a mobile internet service that makes your tourist travels more convenient. This service allows you to stay connected throughout the day, providing internet access while traveling across Turkey. You can easily request this service during the rental process. Thanks to this service, you can engage in activities that require internet connectivity, such as sharing photos and communicating with family and friends during your trip. It also allows you to document and share your travel experiences with loved ones, enhancing your travel experience.

4-   Snow Chains:

Snow chains are highly valuable accessories for vehicles traveling in snowy or icy conditions during winter months. These chains provide improved traction on slippery surfaces, reducing the risk of accidents and enhancing overall safety. Some rental services offer snow chains as an additional service, especially in areas where winter weather is common. This can be a convenient option for travelers facing intermittent snowy conditions.

5-   Under Age Requirements:

There is a minimum age requirement for both the driver and the driving license holder to be eligible to drive rental cars. This age requirement varies based on the type and category of the rented car. If the customer does not meet these necessary conditions, they can rent a car after fulfilling the required conditions. However, they must pay additional nominal fees for the rental and comply with adding comprehensive insurance to the rental agreement. The required age varies according to the type or category of the car, as specified for each car type.

6-   Purchase of Additional Kilometers at Reduced Rates:

If the allowed kilometers are not sufficient for your tourist trip, you can request additional kilometers at reduced rates. This service allows you to enjoy your trip without worrying about exceeding the allowed limit, as you can easily increase the available kilometers at a low additional cost. You can request this service during the rental process, providing you with extra flexibility and allowing you to plan your trip freely without restrictions.

7-   Multilingual Communication Services:

MARTI provides communication services in multiple languages to effectively meet customer needs. This includes key languages such as English, Arabic, and Turkish. This approach aims to provide a smooth and comfortable car rental experience regardless of the customer's preferred language. Whether you need assistance or want to request a specific service, the support team is available to meet your needs in the language of your choice. This commitment to multilingualism reflects the company's dedication to providing a satisfying experience for each individual customer.

8-     24/7 Roadside Assistance and Technical Support:

MARTI offers 24/7 roadside assistance and technical support for its customers. This service aims to provide assistance in case of problems while using the rented car, ensuring a comfortable and hassle-free travel experience. The service is designed to provide convenience and safety for customers during the rental period, ensuring prompt assistance in case of any issues. This includes:

• Roadside assistance: In case of technical or mechanical issues with the car during use, emergency repair assistance is provided.
• Unlocking the car: If the car keys are locked inside, assistance can be provided to unlock the car without the need for a spare key.
• Assistance with weak battery: If there is an issue with the car battery and it is not functioning properly, assistance can be provided to start the car using battery cables.
• Assistance in case of accidents: In the event of an accident, the customer is guided through appropriate procedures, and assistance is provided in dealing with the relevant authorities.